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Testimonials



"Little Bundles is a real treasure trove. Brilliant website makes shopping for beautiful, traditional wooden toys a joy. Ordering was easy, and the service was super efficient and friendly. "

Vanessa, Clitheroe

"I think Little Bundles website is great, it has all the 'real' toys I would want to buy and could never find anywhere else, except at great expense. The quality is fantastic and my order arrived superquick. I have been recommending it to everyone!"

Rachel, London

"Your website was easy to use and my delivery was well packaged and very prompt"

Gillian, Hounslow

"Thank you for my order of Le Petit Ark that I received yesterday, it was just perfect for my Grandson. The next day delivery service was excellent arriving exactly in the time slot advised. I won't hesitate to use Little Bundles in the future, a great find!"

Sara, Coulsdon

"I found ordering on the site easy and the item purchased was sent direct to my friend as requested. It was received in perfect condition and on time. My order was received by Little Bundles and despatched on the same day. Thank you for your prompt service."

Claire, Waterlooville

"My grandson was absolutely delighted with his castle and figures for Christmas. The website was really easy to use and I quickly found what I wanted. It was well packaged and delivered very quickly. I will be back to shop again and I have told friends and relatives about the great choice on offer on your website. Thanks again."

Val, Bristol

More testimonials 〉

Terms & Conditions

My Account

There are two ways to sign up to the 'My Account' feature on our website. If you are purchasing products from us you will be asked during the checkout process if you would like to set up an account. Alternatively, if you wish to open an account with a view to purchasing from us at a later date, you can set up your account from the home page by clicking on 'My Account' and registering your details.

If you would like to just register for our newsletter, please use the sign up section at the bottom of any page and you will be given the choice to register for the newsletter or apply for a full account offering further features and incentives. Why set up an Account?

There are a number of benefits for registering your account details with us, they are:

  1. Rapid ordering - our database will retain your name, address details, telephone number and email address which means that when you sign in using your email and password there will be no need to re-enter your personal details when re-ordering from us.
    We securely retain your personal information purely for use in recalling your details on our website and at no point will we exchange this information with any third party without your consent.
  2. Order Tracking - Once your order is placed you will be able to track your order from the initial allocation of stock through the picking, packing and despatch stages.
  3. Newsletter - Sign up for our regular newsletters and we will conveniently email you with updates regarding new products and promotions.
  4. Order History - You can also track your complete order history with us that will show you the dates and items in your order
  5. Amend Personal Details - You can amend any of your personal details at any time should you, for example, move house or change your email address

Delivery Information

FREE 1 hour Delivery Service

Interlink We have partnered with Interlink Express to give you an exclusive timed delivery service for our UK Mainland Customers providing you with a precise one hour delivery slot in which your order will arrive.

By introducing this exciting delivery method we have put a stop to the 'sorry I missed you' cards dropping through your door or even having to take a full day off work waiting for a parcel that might never arrive.

On the day of delivery you will receive an email* which confirms a one hour delivery slot so you don't have to wait around all day.

We have given you complete control of the service so if you are not going to be at home to sign for the package, simply email back and arrange for your goods to be delivered on a more convenient date.

*If you are able to receive your email on your mobile phone you will be able to re-arrange delivery on the move making the service even more flexible.

Please note that this service is not available on small or light items that will be sent by Royal Mail First Class Post.

We aim to despatch all of our orders within 48 hours of receipt on our standard service but if you live on the UK Mainland and require a next day service place your order before 2.00pm and choose the next day option in the shopping basket.

Orders received after 2.00pm will go out the next working day.

Our standard delivery prices are quoted below in Sterling for delivery to the UK Mainland only.

Order Value Delivery Charge
Up to £75 £3.99
£75 and over FREE delivery
Next Day (order before 2pm) Additional £2.00 charge

The above services are not available to Non-UK Mainland and Scottish Highlands locations and will be sent by Interlink Express on their standard two day service. Please choose the correct option for your address from the drop down box in the shopping basket when checking out your order. Incorrect addressing will lead to delays in despatch until the correct postage has been paid.

Isle of Wight £9.99
Scottish Highlands

£9.99

(Includes Post Codes AB31, AB33-38, AB44-45, AB51-56, HS1-9, IV1-63, KA27-28, KW1-17, PA38, PA41-49, PA69-70, PH19-26, PH30-44, PH49-50)

UK Offshore

£13.99

(Covers Northern Ireland, Channel Islands, Scottish Isles, Isle of Scilly & Isle of Man. Includes Post Codes KW15-17, TR21-25, IM1-9, IM99, ZE1-3)

Please note that Non-UK Mainland and Scottish Highland orders over £75 will not be eligible for free delivery.

Most of our orders are fulfilled in a single box - however if you order large multiple items these can sometimes require more than one box and it is up to you to ensure you sign for the correct amount of boxes upon delivery. If in any doubt please contact us on telephone 0845 257 4319 or email us enquiries@littlebundles.co.uk for details.

If the product(s) are in stock we aim to despatch your order within 48 hours of payment clearing. Should there be any problems with your order, we will contact you immediately to discuss the options. Should this be unsatisfactory we will, without any delay, offer you a full refund.

We do not deliver to PO Box or BFPO addresses.

Delivery is Monday to Friday; courier orders leaving us on Friday on a next day service will be delivered on Monday. Weekend orders will be dealt with on Monday. If you want us to send an order overseas into Europe or Worldwide please contact us before placing your order so we can provide you with an accurate quote for delivery depending on your location. Please email us the products you are interested in and the delivery address enquiries@littlebundles.co.uk and we will reply as soon as possible.

For any product that is delivered directly from our suppliers the delivery information will be stated on the product listing and will be subject to there own terms of delivery.

Our products come in all shapes and sizes and as an environmentally aware company we sometimes recycle the suppliers packaging if it is the correct shape for the order to be sent safely to you instead of trying to match it to one of our own standard size boxes.

We also recycle a large percentage of our cardboard packaging by shredding it to use as void fillers to ensure your products are protected and do not move around in transit.

Methods of Payment

Payment methodsWe use a secure 128-bit encrypted payment service through SagePay and we can accept the following card payments: Visa, MasterCard, American Express, Delta and Maestro.

Little Bundles takes our customers security very seriously. For this reason we have chosen to utilise SagePay as our backend payment processor. When you place an order with us you will enter your personal details, including shipping address, contact details, telephone number and e-mail address through our secure server. Your card details will then be authorised by SagePay. At no stage will your card details ever be stored by us. On successful completion of the transaction you will automatically be sent a confirmation e-mail.

Security (PayPal)

We also use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keeps your information safe. We will never actually see your bank or credit card details; they are passed in a highly secure way directly to PayPal for processing. Industry-leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visitwww.paypal.co.uk

Credit/Debit cards are debited before items are shipped or before services are activated by Cheshire Times Limited-trading as Little Bundles.

The Card Security Code

The card security code (also referred to as the CV2 or verification value) is a number added to credit and debit cards in order to verify that you are holding the payment card being submitted.

To find it, look on the signature strip on the back of the card. There should be a number printed on it. The code you need is the final 3 digits of this number. So if, for example, the number printed on your signature strip is "1234 567", the code is "567".

Security

Shop SafeLittle Bundles are listed in Shopsafe, your guide to safe shops on the Internet.

Returns & Exchanges Guarantee

We will replace or refund all returns notified to us within 7 days. Please email us first at enquiries@littlebundles.co.uk with the reason for the return. Unless faulty, goods must be returned in a re-saleable condition in their original inner and outer packaging at your expense.

In the unlikely event that your goods are damaged or faulty we will strive to provide you with a replacement product as quickly as we can, or a refund for the full price of the goods plus postage and packing. Please note that postage and packing is not refunded for items that are unsuitable or unwanted.

Please contact us on 0845 257 4319 or by email at enquiries@littlebundles.co.uk with the reason for wanting to return the item(s).

Please keep all packaging and return the goods as they were sent to you. Take your parcel(s) to your nearest post office and send them to:

Little Bundles
33 The Barns
Hewell Lane

Tardebigge
Bromsgrove
B60 1LP

Please obtain a Proof of Posting certificate from your Post Office as we cannot be responsible for parcels that are lost on return to us. Your statutory rights are not affected.

Errors & Cancellations

If there are any errors or shortages in your order call 0845 257 4319 or email enquiries@littlebundles.co.ukwithin 48 hours of receiving your order. There is no charge for withdrawing an order prior to the despatch of your products. To cancel an order call 0845 257 4319 or emailenquiries@littlebundles.co.uk quoting your order number and reason for cancellation.

Legal

By using our website, you agree to be bound by the Cheshire Times Limited-trading as Little Bundles Terms & Conditions, as stated below.

Contract for the Supply of Products or Services

The display of goods on the Cheshire Times Limited-trading as Little Bundles site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Little Bundles Ltd unless, and until, an email is sent by Little Bundles Ltd to you confirming that your order has been accepted and payment has been successfully made.

This confirmation e-mail amounts to an acceptance by Cheshire Times Limited-trading as Little Bundles of your offer to buy goods or services from Little Bundles Ltd and this acceptance is effective regardless of whether or not you receive the e-mail.

Cheshire Times Limited-trading as Little Bundles are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.

Site Information

Cheshire Times Limited-trading as Little Bundles is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Little Bundles Ltd disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Little Bundles Ltd does not represent or warrant that the information accessible via this site is accurate, complete or current.

Limitation of Liability

Except as specifically stated on this site, neither Cheshire Times Limited-trading as Little Bundles nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Copyright and Trademarks

All content is copyright of Little Bundles Limited except product photography which is copyright of the respective owners. All product /company names and logos are for identification purposes only and are trademarks or registered trademarks of their respective owners.

Name & Registered Office of owner of www.littlebundles.co.uk

Cheshire Times Limited
High Bank House
32 Station Road
Blackwell
Bromsgrove
B60 1pZ
Company No. 05124851
Company Registered in England and Wales

Pricing & Descriptions

Products are described as accurately as possible but measurements, colours, designs and materials may occasionally vary from those illustrated. All items are subject to availability at the time of ordering. Price and availability information is subject to change without notice.

Complaints

If you have a complaint of any kind please do not hesitate to contact us on 0845 257 4319 or by email at enquiries@littlebundles.co.uk and we will endeavour to respond within 5 working days.

VAT (Value Added Tax)

Please note that we are VAT registered and all items listed include VAT at 20%.
Our VAT number is 115 2970 17.

Privacy Policy

Little Bundles are committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998. We collect information about you to process your order and to provide you with the best possible service.

We only send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.

We do not send random marketing emails to personal email addresses (spam). The type of information we will collect about you includes:

  • Name
  • Address
  • Phone Number
  • Email Address

We will never collect sensitive information about you without your explicit consent and the information we have will be accurate and up to date. However, additional information you may provide us with may be used to personalise your visits to our web site. You can check the information that we have about you by emailing us at enquiries@littlebundles.co.uk. If you find any inaccuracies please let us know and we will delete or correct these for you.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

This does not affect your statutory rights as a consumer.

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Little Bundles - Sat Aug 19 23:42:02 BST 2017 [web3]