FREE 1 hour Delivery Service
We have partnered with Interlink Express to give you an exclusive timed delivery service for our UK Mainland Customers providing you with a precise one hour delivery slot in which your order will arrive.
By introducing this exciting delivery method we have put a stop to the "sorry I missed you" cards dropping through your door or even having to take a full day off work waiting for a parcel that might never arrive.
On the day of delivery you will receive an email* which confirms a one hour delivery slot so you don't have to wait around all day.
We have given you complete control of the service so if you are not going to be at home to sign for the package, simply email back and arrange for your goods to be delivered on a more convenient date.
*If you are able to receive your email on your mobile phone you will be able to re-arrange delivery on the move making the service even more flexible.
Please note that this service is not available on small or light items that will be sent by Hermes which take approximately 3 days.
We aim to despatch all of our orders within 48 hours of receipt on our standard service but if you live on the UK Mainland and require a next day service place your order before midday and choose the next day option in the shopping basket.
Our standard delivery prices are quoted below in Sterling for delivery to the UK Mainland only.
|Order Value||Delivery Charge|
|Up to £75||£3.99|
|£75 and over||FREE delivery|
|Next Day (order before midday)||Additional £2.00 charge|
The above services are not available to Non-UK Mainland and Scottish Highlands locations and will be sent by Interlink Express on their standard two day service. Please choose the correct option for your address from the drop down box in the shopping basket when checking out your order. Incorrect addressing will lead to delays in despatch until the correct postage has been paid.
Isle of Wight
(Includes Post Codes AB31, AB33-38, AB44-45, AB51-56, HS1-9, IV1-63, KA27-28, KW1-17, PA38, PA41-49, PA69-70, PH19-26, PH30-44, PH49-50)
(Covers Northern Ireland, Channel Islands, Scottish Isles, Isle of Scilly & Isle of Man. Includes Post Codes KW15-17, TR21-25, IM1-9, IM99, ZE1-3)
Please note that Non-UK Mainland and Scottish Highland orders over £75 will not be eligible for free delivery.
Most of our orders are fulfilled in a single box - however if you order large multiple items these can sometimes require more than one box and it is up to you to ensure you sign for the correct amount of boxes upon delivery. If in any doubt please contact us on telephone 0845 257 4319 or email us email@example.com for details.
If the product(s) are in stock we aim to despatch your order within 48 hours of payment clearing. Should there be any problems with your order, we will contact you immediately to discuss the options. Should this be unsatisfactory we will, without any delay, offer you a full refund.
We do not deliver to PO Box or BFPO addresses.
Delivery is Monday to Friday; courier orders leaving us on Friday on a next day service will be delivered on Monday. Weekend orders will be dealt with on Monday. If you want us to send an order overseas into Europe or Worldwide please contact us before placing your order so we can provide you with an accurate quote for delivery depending on your location. Please email us the products you are interested in and the delivery address firstname.lastname@example.org and we will reply as soon as possible.
For any product that is delivered directly from our suppliers the delivery information will be stated on the product listing and will be subject to there own terms of delivery.
Our products come in all shapes and sizes and as an environmentally aware company we sometimes recycle the suppliers packaging if it is the correct shape for the order to be sent safely to you instead of trying to match it to one of our own standard size boxes.
We also recycle a large percentage of our cardboard packaging by shredding it to use as void fillers to ensure your products are protected and do not move around in transit.
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